A telehealth visit is a scheduled video or phone visit with a respiratory therapist. It is a good fit for check-ins, questions about your equipment and teaching.
Some things still need a visit in person, such as the first set-up of equipment or a hands-on problem. If that is the case, we will schedule a home visit.
How Respirago helps
Follow-up visits after your equipment is set up
Patient education: how your device works, cleaning and care
Troubleshooting mask leaks, noise and other problems while you show us the equipment on camera
Coaching to help you stay comfortable with your therapy
Updates to your doctor when something needs their attention
What to expect
1Your doctor sends the orderOr you request service and we contact your doctor's office.
2We call youA respiratory therapist calls to answer questions and set up a time.
3We set up and teachEquipment is set up as ordered, and you and your family learn how to use it.
4We follow upWe check in, fix problems and keep your doctor informed.
Common questions
What do I need for a video visit?
A phone, tablet or computer with a camera and a good internet connection. If video is not possible, we can use the phone. We will tell you how to join when we schedule your visit.
Is telehealth for emergencies?
No. For a medical emergency, call 911. Telehealth visits are scheduled in advance.
Will I still get home visits?
Yes, when you need them. Your therapist decides together with you and your doctor whether a visit by video or in person fits best.
Where should I take the call?
Somewhere quiet and private, with your equipment nearby so we can look at it together.
Emergency? Telehealth is not for emergencies. If you have chest pain, severe shortness of breath, blue or gray lips, or confusion, call 911.
This page is general information, not medical advice. Your doctor decides what treatment is right for you. Always follow your doctor's orders and the manufacturer's instructions for your equipment.
Ready to get started?
Tell us what you need. A respiratory therapist will call you back, usually within one business day.
