For physicians and DME providers

Telerespiratory service package

Licensed respiratory therapists support your patients by video and phone, so setup, follow-up and equipment questions don't wait for a home visit. Every service follows your order and reports back to your office.

Five services, one team

1

Virtual PAP setup

A therapist walks the patient through device setup on a video or phone visit.

  • Device and humidifier setup, mask fitting and comfort check
  • Patient and caregiver teaching in plain language
  • Confirmation that settings match the physician's order
  • Setup summary sent to your office
2

PAP adherence program

Structured check-ins in the first weeks and months of therapy.

  • Scheduled follow-up calls during the early weeks of therapy
  • Review of usage and comfort, and problem-solving for mask leaks, dryness and pressure complaints
  • Coaching to help patients stay on therapy
  • Alerts to your office when a patient needs a clinical decision
3

NIV follow-up

Follow-up for patients on non-invasive ventilation (such as BiPAP) after home setup.

  • Check-ins on tolerance, mask fit and device use
  • Troubleshooting alarms, circuits and supplies
  • Caregiver teaching and backup planning
  • Reports to the ordering physician, who decides on any settings changes
4

Oxygen therapy support

Help for patients using stationary and portable oxygen at home.

  • Equipment use and flow settings reviewed against the order
  • Portable and travel unit teaching
  • Home oxygen safety, including smoking and open flames
  • Referral back to your office for any change in condition
5 Dashboard coming soon

Reporting to your office

You stay informed without chasing updates.

  • Summary reports after setup and at each follow-up milestone
  • Notes on equipment problems, patient concerns and any urgent issue
  • A real-time reporting dashboard is planned. Ask us about its timeline and what it will show.

How it works

  1. 1Order receivedYour office sends the order and patient contact details.
  2. 2Visit scheduledWe call the patient and schedule a video or phone visit.
  3. 3Services deliveredA licensed respiratory therapist completes the services in your order.
  4. 4Reported backYou receive a report, and we flag anything that needs you.

Who it's for

Good to know

Services are provided under a physician's order. Telehealth availability depends on the patient's location and applicable rules. Some patients need an in-person visit, and we arrange that when it is needed. Coverage and billing depend on the patient's plan and your agreement with us. We will confirm details before services start.

This package does not replace emergency care. If a patient has chest pain or severe trouble breathing, call 911.

Want to add telerespiratory support?

Tell us about your patients and how you work. We'll follow up by phone.