The name of your equipment (DME) company, if you have one
Any papers about your CPAP, BiPAP, oxygen or ventilator order
A list of your equipment and when you got it
Plans we work with
Coverage depends on your plan and your doctor's orders. Call (682) 337-3253 and we will help you check whether your plan works with our services.
What to expect
1You contact usRequest service online or call us. Tell us the type of insurance you have.
2We check what is neededWe talk with your doctor's office and your DME provider about orders and approvals.
3We explain it to youWe tell you what we know, in plain words, before care starts.
4We stay in touchIf an approval or order needs to be renewed, we help you and your doctor stay on track.
Common questions
Do I need a prescription?
Yes. Home respiratory equipment and therapy are ordered by a doctor. If you do not have an order yet, we will help you ask your doctor's office.
Will insurance cover my equipment?
It depends on your plan, your diagnosis and your doctor's orders. Some plans need approval ahead of time (prior authorization). Call us and we will help you find out.
My equipment needs to be replaced. Who helps?
We partner with your DME provider to help troubleshoot and replace equipment. Many plans allow replacement masks and supplies on a schedule. Call us and we will help coordinate.
Do I have to give my insurance number on this website?
No. Please do not type your member ID or other private numbers on our website forms. We will go over insurance with you by phone.
What if I don't have insurance?
Call us. We will talk through the options with you.
Emergency? If you have chest pain, severe shortness of breath, blue or gray lips, or confusion, call 911.
This page is general information, not insurance or medical advice. Your plan and your doctor decide what is covered.
Ready to get started?
Tell us what you need. A respiratory therapist will call you back, usually within one business day.
